A crew that lives here
The person who answers the phone works here, and so does the technician who opens your fridge. No call center and no subcontractors.
Refrigerator specialists · Rockwall, TX
(111) 111-1111A fridge that stops cooling puts a week of groceries on the clock. We repair every type in your kitchen, usually on the first visit.
90 days
Warranty on parts and labor
$0
Service call with the repair
7 days
7am to 11pm, every week
2020
Serving Rockwall County since
Why Appliance Repair Rockwall
The person who answers the phone works here, and so does the technician who opens your fridge. No call center and no subcontractors.
Compressors, fans, valves and ice makers built to the original specification, because a repair should outlast its warranty.
If a fifteen-year-old fridge needs a sealed system repair, we say so and let you weigh it against a replacement.
Fridge faults we fix
Pick the symptom you are seeing. The parts behind these faults travel with our technicians, so most fridge calls finish on the first visit.
The freezer may still be fine while the fridge side drifts up, and that split is the most useful clue we get. It tells us the sealed system is probably doing its job and the problem sits in airflow, defrost or the controls instead.
Sealed system faults are rare and expensive. Airflow and defrost faults are common and cheap, which is why the first ten minutes of the visit are spent on the evaporator rather than the compressor.
What usually causes it
Worth trying first
Put a thermometer in a glass of water on the middle shelf overnight. If both compartments read high and the back of the fridge is barely warm, the sealed system needs testing rather than another reset.
Ice sheets over the evaporator behind the rear freezer panel, the fan can no longer push air into the fresh food side, and the fridge warms up within a day or two while the freezer looks perfect.
A fridge defrosts itself several times a day. When that cycle stops, frost grows a little with every door opening until it blocks the coil completely.
What usually causes it
Worth trying first
Empty the fridge, unplug it and leave the doors open for 24 hours. If cooling returns and then fades again within a week, the defrost circuit is the fault, not the compressor.
Where the water shows up narrows the cause quickly. Inside the crispers points at the defrost drain, under the front edge usually means the drain pan or a water line, and a puddle at the back is almost always the valve.
A slow leak under a fridge damages flooring long before anyone notices, so this is worth looking at the same week rather than wiping it up each morning.
What usually causes it
Worth trying first
Pour a cup of warm water into the drain hole at the base of the freezer wall. If it backs up or refreezes within a day or two, the drain heater has failed.
We replace more ice makers than any other refrigerator part. Three things fail in turn: the fill tube ices over, the inlet valve stops opening, then the module itself gives up and the tray freezes into one block.
Hard water across Rockwall County shortens the life of the valve screen, so a filter that is past its date often takes the valve with it.
What usually causes it
Worth trying first
Empty the bin, press the test button and listen for the fill within a couple of minutes. Silence points at the valve rather than the module, which is the cheaper of the two.
A new noise is the cheapest warning a fridge ever gives. Fan bearings and relays announce themselves for weeks, and both cost a fraction of what a compressor does.
Clicking every few minutes with no cooling is the one to call about immediately: it usually means the compressor is trying to start and failing, and running it that way shortens its life fast.
What usually causes it
Worth trying first
Open the freezer and listen with the door switch held in. A noise that changes when the fan runs is the fan, a click from the back of the fridge is the relay.
A fridge should rest between cycles. One that never shuts off is working against something, and in a Texas summer that something is usually heat it cannot shed through dirty coils.
Beyond the power bill, constant running wears the compressor, so a half-hour of cleaning now often buys several more years out of the appliance.
What usually causes it
Worth trying first
Unplug the fridge and vacuum the coils behind the kick plate or at the back. If it still never cycles off a day later, book the visit.
Brands we service
From builder-grade top freezers to panel-ready French door units. We carry the sealed system tools and the parts that fail first on each make.
Plus Amana, Inglis, Blomberg, Fisher and Paykel and most other household brands.
Book a fridge repairFridge warming up? Groceries do not wait, and neither do we.
Mon to Sun, 7am to 11pmWhat Rockwall says
Our refrigerator quit on a Friday in July with a freezer full of food. Someone picked up right away and a technician was at the house before noon on Saturday. Nothing was lost.
Marisol T. · Rockwall, TX
The ice maker had been dead for months and two other companies told me to replace the whole fridge. New valve and module, done in one visit.
Gabriel O. · Heath, TX
Water kept collecting under the crisper drawers. Frozen drain, cleared and the heater replaced so it would not come back. He explained the whole thing as he went.
Dana R. · Royse City, TX
Quoted at the door and the invoice matched. The fridge has held temperature since, and the kitchen was left cleaner than he found it.
Victor A. · Fate, TX
Honest about our twenty-year-old side-by-side. He walked me through the cost of a sealed system repair against a new unit instead of just taking the job.
Jenna P. · Rowlett, TX
Came out the same afternoon with no extra charge for the drive. The condenser fan had seized and the compressor was running non-stop.
Curtis M. · McLendon-Chisholm, TX
Frost kept building on the back wall of the freezer. Defrost heater replaced and he showed me the burnt part before it went in the van.
Alicia G. · Rockwall, TX
Booked late on a Sunday evening and had a call back first thing Monday with a window they actually kept.
Ray D. · Mobile City, TX
Where we work
Short drives keep our arrival windows honest. Same rates across the whole service area.
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We call you back within the hour during opening hours to book the visit.